Privacy Policy

 

Privacy Policy

Welcome to Car Rent Online (“Company”, “we”, “our”, or “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a booking, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Phone number

  • Email address

  • Billing and payment information

  • Driver’s license details (if required for rental)

  • Residential or mailing address

Automatic Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Cookies & tracking data

  • Pages visited and time spent on our website

2. How We Use Your Information

We use your information to:

  • Process and manage car rental bookings

  • Provide customer support and respond to inquiries

  • Send booking confirmations and alerts

  • Improve website performance and user experience

  • Send promotional offers only if you have opted in

  • Prevent fraudulent or unauthorized transactions

3. Sharing of Information

We do not sell or share your personal information with third parties, except:

  • Service providers who assist in payments, customer support, and operations

  • Legal authorities if required due to law, regulation, or fraud investigation

All third-party partners are required to protect your data and use it only for the purpose for which it was shared.

4. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
However, no online system can guarantee 100% security. We encourage users to protect account information and use strong passwords.

5. Cookies & Tracking

Our website uses cookies to enhance user experience and analyze website performance.
You may disable cookies through your browser settings, but some features may not function properly.

6. SMS & Email Communication

By providing your contact number or email address, you consent to receive:

  • Reservation updates

  • Support notifications

  • Promotional messages (only if opt-in)

You may opt out anytime by:

  • Replying STOP to SMS

  • Clicking Unsubscribe in emails

  • Contacting us directly

7. Your Rights

Depending on your location, you may have the right to:

  • Access the information we hold about you

  • Request corrections or deletion of your data

  • Withdraw consent to marketing messages

To request changes, contact us using the information below.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18.
We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact us:

📍 Head Office: 425 W 50th Street, 9th Floor, New York, NY 10122
📞 Phone: 1-855-360-2042